AI Strategy & Consulting for Small Business
Every Harris Prescott engagement starts with Discovery — a focused look at your business, your systems, and your biggest opportunities. From there, we build a plan. The tools change by industry. The approach doesn't.
Our Process
Step 01 — Always First
We learn your business — how it runs, where the pain is, what tools you use, and where AI can make a real difference. The output is a clear picture of your highest-impact opportunities with specific recommendations on which services will move the needle.
What We Do
Every service is delivered with a consistent methodology — configured for your industry, your team, and the way you actually work.
The AI tool landscape is overwhelming. We do the research, test the options, and implement the right fit — configured for your workflows and integrated with your existing systems.
We research and shortlist AI tools specific to your industry and use case — vetted against your budget, team size, and technical environment.
Full setup: account creation, settings, integrations with your existing tools (POS, CRM, email, calendar), and data migration if needed.
We manage the vendor relationship — trial negotiations, implementation support, and escalations. You don't have to learn their system to get started.
Before handoff, we test everything. Does the integration work? Does the data flow correctly? Does it actually solve the problem?
A month of on-brand content generated in 30 minutes, scheduled automatically. Consistent online presence without adding hours to anyone's week.
We build an AI prompt library that generates content matching your tone — laid-back, professional, warm, or edgy.
A repeatable workflow: generate a month of posts in one sitting. Captions, hashtags, and post types all templated and ready.
Branded Canva templates any team member can use, plus automatic publishing at optimal times.
AI-drafted responses to Google, Yelp, and industry reviews — with alerts when new reviews come in.
Customers aren't just Googling — they're asking ChatGPT, Siri, and Perplexity. If your website isn't structured for AI discovery, you're invisible to a growing share of buyers.
We search for your business across ChatGPT, Google AI, Perplexity, and Siri to see exactly how you show up today.
Restructure your site so AI systems can accurately describe your business and answer the questions people actually ask.
Markup and FAQ-style content so AI assistants surface specific answers about hours, services, pricing, and specialties.
Capture inquiries, automate follow-up, and ensure no lead goes unanswered — whether it comes in at 2pm or 2am.
This is where most AI implementations fail. The tool gets purchased, someone does a demo, and then it sits unused. We fix that by embedding AI into the actual workflows people do every day.
We map daily tasks and identify exactly where AI fits in — specific, step-by-step workflows for how each role uses each tool.
Interactive sessions with the actual team, using their actual data, on their actual tools. Nobody learns from a slide deck.
Pre-built prompts, templates, and cheat sheets customized to the business and role.
We monitor who's using what and where usage drops off — and fix it when something isn't sticking.
Your customers have questions at 10pm. Right now they wait until morning — or don't get answered at all. AI customer service handles routine inquiries instantly, so your team focuses on conversations that matter.
A conversational AI assistant on your website that answers FAQs, provides business information, and captures leads 24/7.
Immediate, personalized acknowledgments — not generic "we'll get back to you" auto-replies.
We build and maintain a knowledge base that powers the chatbot and helps your team answer questions faster.
AI handles the routine questions. Complex or sensitive inquiries go to the right person with full context — customer never repeats themselves.
Who We Serve
Why Harris Prescott
"The tools change by industry.
The approach doesn't."
Every recommendation is vetted against your industry, team size, budget, and technical environment. No one-size-fits-all playbooks.
Configuration, integration, vendor management, testing — we handle it all. You focus on running your business.
We've seen AI tools sit unused at every scale — from Fortune 500 to five-person shops. We don't leave until it's actually working.
Get Started
Start with a free 30-minute conversation. If there's a fit, we'll kick off Discovery and get to work.
No sales pitch. No jargon. Just an honest look at whether AI can move the needle for your business — and what that would actually look like.
✉ jonathan@harrisprescott.com